Privacy Policy
Protecting your private information is our priority. Wolfbox Gears ("Wolfbox Gears", "we" or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.The Wolfbox Gears website is an e-commerce site. By using the Wolfbox Gears website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Wolfbox Gears may collect personally identifiable information, such as your:
Contact Information: For example, we may collect your name, address, zip code, telephone number, e-mail address, and any other information that you choose to provide to us when you make a purchase, create an account, or contact us.
Financial information：For example, we may collect your credit card, debit card, and financial account numbers; payment card information; financial account information; transaction details; form of payment; payment confirmation, and other payment details.
Product Information: We may collect information about your vehicle, such as make and model.
Account information: including your username, password, security questions, preferences, and settings.
Transaction information: including the items you view, put in your cart, add to your wishlist, or purchase; and details of your transactions, such as returns, exchanges, cancellations, and past transaction history.
Communications with us: including the information you include in communications with us; for example, when sending a customer support inquiry.
Device information: including information about your device, browser, or network connection; your IP address; and other unique identifiers.
Usage information: including information regarding your interaction with the Services, such as how and when you interact with or navigate them.
Personal Information Sources
We may collect personal information from the following sources:
1) Directly from you, when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
2) Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
3) From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
4) From our partners or other third parties.
How We Use Your Information
We may use your information for purposes including:
1) To present our Website and its contents to you.
2) To process and fulfill your orders.
3) To provide customer support.
4) To notify you about changes to our Website or any products or services we offer or provide though it.
5) Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
6) To comply with legal obligations. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances and for legitimate purposes, we may disclose your personal information to third parties, subject to this Privacy Policy. Such circumstances may include:
1) To vendors and service providers: We disclose your information to third parties who perform services on our behalf, such as Shopify (for our storefront), IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping providers.
2) To business and marketing partners: We may share information with these partners to provide services and advertise to you. For example, we use Shopify to support personalized advertising based on your activity across different sites. These partners will use your information in accordance with their own privacy notices.
3) At your direction or with your consent: We will disclose your information to third parties when you ask us to or otherwise consent to it. This includes disclosures necessary to ship products to you or through your use of social media features.
4) To our affiliates: We may share your information within our corporate group of companies.
5) For legal and security reasons: We may disclose your information in connection with a business transaction (e.g., a merger or bankruptcy), to comply with legal obligations (e.g., responding to subpoenas), to enforce our terms and policies, and to protect the rights, property, and safety of ourselves, our users, or others.
Tracking User Behavior
Wolfbox Gears may keep track of the websites and pages our users visit within Wolfbox Gears, in order to determine what Wolfbox Gears services are the most popular. This data is used to deliver customized content and advertising within Wolfbox Gears to customers whose behavior indicates that they are interested in a particular subject area.
Use of Cookies
The Wolfbox Gears website may use “cookies” to personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.
One of the primary purposes of cookies is to provide a convenient feature that saves you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Wolfbox Gears pages or register with the Wolfbox Gears site or services, a cookie helps Wolfbox Gears recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Wolfbox Gears website, the information you previously provided can be retrieved, so you can easily use the Wolfbox Gears features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that if you choose to decline cookies, you may not be able to fully experience the interactive features of the Wolfbox Gears services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
1) Delete your personal information from our records;
2) Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
1) Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
2) Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
3) Debug to identify and repair errors that impair existing intended functionality;
4) Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
5) Comply with the California Electronic Communications Privacy Act;
6) Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
7) Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; Comply with an existing legal obligation; or
8) Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Wolfbox Gears does not knowingly collect personal information from children under the age of thirteen (13). If you are under 13, please do not provide any personal information on this website without the consent of your parent or guardian.
E-mail Communications
From time to time, Wolfbox Gears may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Wolfbox Gears or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Wolfbox Gears, you may opt out of such communications by clicking on the UNSUBSCRIBE button.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
Wolfbox Gears reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Wolfbox Gears welcomes your questions or comments regarding this Statement of Privacy. If you believe that Wolfbox Gears has not adhered to this Statement, please contact Wolfbox Gears at:
Email Address: service@wolfbox.com
Telephone number: +1 888 296 8399
