Help & Support

ORDER INFORMATION

How do I place an order?

For your convenience, you may place an order with us online 24/7 through our website. Enjoy a worry-free shopping experience with a quick and easy check-out process designed to get you the best automotive gear for your next adventure.

Will I Pay Sales Tax?

Sales tax may be charged based on the laws of the state where your order is shipped. The rate is determined by the destination state and calculated at checkout.

Are your prices tax-inclusive?

Yes. Our pricing is designed for transparency. The listed price is tax-inclusive, meaning no additional tax burden will be added during checkout.

What if I am tax-exempt?

If you have a valid tax-exempt certificate, please contact our support team after placing your order and provide the necessary documentation. We will process a tax refund for you.

POLICIES

What is your warranty policy?

WOLFBOX offers industry-leading warranties on all products. We stand behind our craftsmanship to ensure your gear is always ready for the road.

View Warranty

What is your return policy?

WOLFBOX's return policy may be viewed here. If you have any questions, please feel free to call our customer service team at +1 888 432 7508.

What is your shipping policy?

We offer Free Shipping storewide on all orders. Experience premium gear delivered to your door at no extra cost.

Shipping Policy

SHIPPING

What are the shipping costs?

We offer Free Shipping storewide. Enjoy premium gear delivered to your door at no extra cost, regardless of the order size.

How do I know when my order has been shipped?

As soon as your order is packed and leaves our warehouse, we will send a Shipment Confirmation Email to the address provided during checkout.

This email will include your tracking details so you can follow your package every step of the way. If you have a WOLFBOX Gear account, you can also log in to your My Account page to view the real-time status in your order history.

How long does my order take to get to me?

For in-stock items, orders are typically processed and shipped within 24 hours (excluding weekends and public holidays). Once shipped, the average Ground transit time is 1 to 5 working days. Please note that delays may occur due to unpredictable factors such as extreme weather, carrier delays, or peak seasons.

How can I track my order?

You can track your shipment with the tracking number sent in your shipment confirmation email. Alternatively, you may also track your package using your Order Number combined with the email address or phone number used at checkout.

Track My Order

What if there is an issue with my order?

We are committed to providing a seamless shopping experience. If you encounter any delivery issues or order concerns, please contact our support team immediately. You can reach our service hotline at +1 888 432 7508, and we will be happy to assist you.

Contact Us